FAQ


Q: Do you ship internationally?

A: Yes! We are excited to announce that we now offer international shipping to select countries including: Australia, Venezuela, France, UK, Ireland, Italy, Switzerland, Canada, & Mexico. Unfortunately, we cannot offer free shipping on international orders at this time. Please allow 3-4 weeks for delivery for international orders. 

Q: Does every item come in both regular and plus sizes?

 A: Not every style we offer comes in both sizes; however, there are some styles that do. Those that do are labeled in the description so that they are easy to find.

Q: Do you offer return and exchange options?

 A: Yes! We want you to absolutely love your items, which is why we have FREE returns & exchanges within 10 days for all purchases. Sale and clearance items are final sale. 

Returns are free to ship. Items should be postmarked within 10 days after receiving your order. Simply put unworn merchandise with tags still attached and your return slip in package and send via USPS. We will process your refund within 3-4 business days after we receive your items.

Returns should be mailed to:

P.O. Box 422566
Atlanta, GA 30342

Q: What is the Elva Mae shipping policy?

A: We now have FREE shipping on ALL orders! International orders subject to shipping fee. Please allow 3-4 weeks for international orders. 

Please allow 5-7 business days for domestic priority shipping.

Q: Will you restock sold out items?

 A: No, but here's why--we curate trendy, fashionable items that make you stand out. Ordering limited quantities ensures you are finding pieces that are unique and hard to find, just like you!